Quality Guarantee and Returns
If you are unhappy with your purchase, for any reason, we will gladly provide a replacement or refund, if the goods are returned within 28 days in a re-saleable condition in their original packaging.
Items that are personalised or made to order from within our fabric collection in Soft Furnishings/Sleepover Rooms can not be returned - in the rare event that these goods are faulty, we will replace them within 5 working days.
Please refer to furniture returns within furniture delivery above. Please obtain a proof of posting to the adequate level of compensation loss, although we can not refund postage unless the goods are faulty.




